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theProfile - Faq

Frequently Asked Questions...

How can I contact you?

You can get in contact with use at anytime by sending an e-mail to help@theprofile.co.uk

What if I've forgotten my password?

If you have forgotten your password, you can get a new one sent straight to you via e-mail by going to the password reset page

What are the tabs for?

Those tabs allow you to have multiple profiles e.g. one for your business and one for yourself.

Why doesn't my data update on Facebook/Google/Twitter?

At this point in time these services do not allow for your information to be sent to them. In an ideal word this would be possible but giant companies don't seem to like people changing 'their' data.

Is my data secure?

Your data is very secure, we promise never to share your data with anyone else (without your permission). All data that is stored is only accessible/editable by you

Why isn't there support for [website]?

We may not currently support that website, however, e-mail your suggestions to us and we will definitely consider them for future implementation

How can I stop my data from being accessed by the API?

There is an option under account settings that will change your profile from public to private, doing this however, means that your OpenID endpoint will no longer be useable.

What does 'clear cache' mean?

When you update your information on another website (e.g. Facebook) and then visit theProfile, we will ask if you wish to update this data on theProfile. If you choose not to, this choice gets stored in the cache. Clearing the cache will present the message again allowing you to change your preference.

Where can I use my OpenID endpoint?

There are a number of sites that use OpenID to allow you to login, one example we have found that uses it well is neowin.net, however, a more concise list can be found at https://www.myopenid.com/directory